Two Pillars of Technology Leadership: Mission Clarity and Talent Management

In the ever-evolving landscape of technology, effective leadership is more crucial than ever. As a professional with experience in IT leadership, I’ve identified two key elements that can drive transformation within an organization: a clear mission and talent management. These are two pillars that I emphasize in the graduate-level Information Technology classes I teach at DU because they are so crucial to success at a leadership level.

Clear Mission

The foundation of successful technology leadership lies in understanding and articulating a clear mission, a roadmap ensuring that all efforts align with the overarching goals. In the context of IT, this means not only focusing on technological advancements but also understanding how these technologies can serve broader business objectives.

Many IT leaders fall into the trap of championing new technology initiatives that primarily benefit the IT department. However, to truly make an impact and secure a “seat at the table” with other executives, it’s crucial to present these initiatives as integral parts of the organization’s overall strategy.

For instance, rather than pushing for a new software implementation solely for its technical merits, an IT leader should demonstrate how the software will enhance efficiency across departments, improve customer experience, or contribute to financial growth.

By framing technology projects as organizational projects, IT leaders can better communicate the value of their proposals to non-technical stakeholders. This approach not only fosters buy-in from other departments but also positions IT as a critical partner in achieving the company’s mission.

Talent Management

The second crucial aspect of technology leadership is talent management. Notice that I say “talent management” rather than “people management.” The distinction is important because it shifts the focus from merely managing employees to nurturing their skills and potential.

Effective talent management involves identifying and leveraging the strengths of team members while also providing opportunities for growth in areas where they may need development.

This approach requires a keen understanding of each team member’s unique abilities and aspirations. By assigning tasks and projects that align with their strengths, leaders can maximize productivity and job satisfaction.

Conversely, by challenging employees with assignments that stretch their capabilities, leaders can help them develop new skills and expand their “toolbox.” This not only benefits the individual but also enhances the overall capability of the team.

A key takeaway for technology leaders is the importance of viewing their team members as assets whose skills and contributions are critical to the organization’s success. By focusing on talent management, leaders can ensure that the right people are in the right roles, ultimately driving the organization toward its goals.

Building Technology Leadership Skills and Ability

These two elements of technology management, and strategies for implementing them, are taught in depth in the Information Technology program at DU’s University College. The Technology Management master’s concentration is particularly designed for professionals who are ready to take their leadership skills to the next level and learn to manage technology and teams, solve business challenges, and help their organizations achieve competitive advantage.

My understanding of these concepts was hard-won, but I know my students will take insights like these to launch productive leadership careers. Especially in the fast-moving field of technology, a leader must constantly strive to balance short-term decision-making with more long-term strategic thinking. Strengths-based talent management and a clear mission aligning with business goals are both key to making a lasting impact.

Al Gardner is an information technology executive with a nearly three-decade career marked by engineering expertise, visionary leadership and strong community engagement. Currently he serves as the Executive Director of General Services for the City and County of Denver. Previously he excelled in sectors including telecommunications, non-profit organizations, hospitality and healthcare. He is a Board Member of the Colorado Technology Association and has taught in DU’s Information Technology Program since 2023.